Refund policy
At SportLegends, we take pride in delivering premium-quality products. Please review our Return & Refund Policy before making a purchase.
30-Day Return Policy
Eligible non-custom products may be returned within 30 days of the delivery date.
To qualify for a return, the item must:
- Be unused and in its original condition.
- Be returned in its original packaging.
- Include proof of purchase.
Custom & Personalized Products
Many of our products are made to order or customized. Custom or personalized products are non-refundable and non-returnable, except in cases where the product arrives damaged, defective, or an error occurred during production or shipping.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, you must notify us within 48 hours of delivery.
Please email us with:
- Your order number.
- Photos of the damaged item.
- Photos of the shipping box and packaging.
- A brief description of the issue.
Once reviewed, we will determine whether to replace the product or issue a refund.
Order Cancellations
Orders may only be canceled before production begins.
Once production or processing has started, custom orders cannot be canceled.
Non-Returnable Items
The following items cannot be returned:
- Custom or personalized products.
- Gift cards.
- Clearance or final sale items.
- Products damaged due to misuse, improper installation, accidents, or normal wear and tear.
Refund Process
Approved refunds will be issued to the original payment method within 5–10 business days, depending on your financial institution.
Shipping charges are non-refundable unless the return is due to our error.
Return Shipping
Customers are responsible for return shipping costs unless the return is the result of our mistake or a defective product.
Contact Us
If you have any questions regarding returns or refunds, please contact us at:
SportLegends
Email: info@fsgpcapital.com